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Thursday, June 20, 2013

Advice For Young Folks, From a Middle-Aged Man-Child.

I've been teaching journalism full-time for more than six years now, which means many of my former students are now real adults, some of whom are in the working world. For some reason, I've been inundated recently with emails from former students who are now unhappy in their worlds, mostly because they hate their jobs.

Now, I'm no expert on anything. As I've grown older (which happened surprisingly fast), I've realized that I have absolutely no answers to any of life's questions. And my life is by no means anything that should be emulated by anyone.

But in responding to the kids, I've come across some commonalities.

Sunday, November 18, 2012

Start-Up Journal: Two Years of JUMP Mag.

We drop our newest issue officially on Tuesday, and that completes two full years of quarterly magazines. I realized that the other day when I looked at the wall outside my office where I hang the covers (above). Looking at the collection, I feel pretty good. We've covered some really fun stuff and each issue has been different (the Moosh & Twist cover is similar to the Chiddy Bang cover, but otherwise, we're solid).

It seems like a good time to assess what we've done and think about where we're going.

I'll break things down in four categories: editorial content, business/financial, operations and audience. All are equally important but let's start with what we do ...

EDITORIAL

JUMP only covers Philadelphia in the mag, and we define Philadelphia as what is within the official city borders. That has generated some tension, as many people have suggested we cover the surrounding suburbs. Even staffers want to cover the 'burbs.

As recently as last week, I have had to convince people that our mission is to cover the city and the diversity of music that exists here. There is plenty to cover. We can do around 100 to 110 stories per year in the mag. There are thousands more for us to uncover in town.

When you start covering the 'burbs, it opens up a can of worms - where do you stop covering? West Chester? Lancaster? Harrisburg? Atlantic City?

We are already way to all-over-the-place with our content in the mag. In the new issue, for instance, we have hip-hoppers on the cover and inside, we have everything from garage punk to R&B and everything in between. The city unifies the content in the magazine, I think. It defines our niche.

Plus, there are logistical things about covering the suburbs. if we extend our reach, we'd need to distribute out there. That's a pain in the ass considering that distributing means loading up my Toyota and hitting the road. It's difficult enough hitting all the drop spots in the city and immediate areas.

Part of the reason we cover such a diverse array of music in the city is because my mission for the mag goes well beyond music. I want to promote the city as a place where creative people need to be. There is talent here that I want people to know about, and I want to draw more talent here.

Have we been successful with our editorial coverage? I don't know. I feel like what we have covered in terms of ideas has been unbelievably awesome. Pick up any issue and Philadelphia looks like an incredible place.

Have we reached and satisfied our audience? With a print product, it's hard to tell.

AUDIENCE

We print 10,000 magazines every three months and they disappear pretty quickly after we distribute. When we drop off subsequent issues, I find very few past copies leftover (over the last seven issues, I've honed our distribution so we don't drop stacks at places where there is little traffic). Presumably, people are taking the mags.

Our online readership is fairly low, on average around 400 hits per day. Some days we spike and top 1,000 per day but that is rare. On weekends, we generally slip below 200 hits per day. The problems with our online stuff generally reside around the fact that we don't post enough (and our website is a crappy Wordpress template). We'll drop one post per day usually, and everyday it's something different - a story about a punk show or an indie rock concert review, followed by a profile of a hip-hop crew or something else. We are too diverse too generate a steady following, I think. The bulk of our hits are via links, not the home page. That's fine for now. We generate around 2,000 to 3,000 hits per week.

We have a pretty engaged twitter following and I get dozens of emails every day from folks requesting coverage. I think music people and artists know about us, for sure.

Whenever we have a new issue, our facebook activity spikes. Some of this is due to the people we cover generating buzz via their own social networks. But I think it has more to do with the fact that we are producing in bulk again. There is literally something for everyone.

Some people have suggested we cater to one specific audience (hipsters or hip-hoppers or the indie rock crowd, etc) rather than being so diverse. We will not do that. JUMP will never be a lifestyle magazine. We don't suggest that anything is cool. We simply introduce people to people doing interesting stuff, or interesting places, or anything else folks should know about.

We are journalists not trendsetters. I want to puke in my hat anytime someone says they are tastemakers because that ultimately means they are trying to sell you something. We are providing information.

OPERATIONS

I still get questions from people who think that JUMP is a Temple product. With the exception of an advertisement, Temple has no involvement with the magazine. I teach there and my students get involved (in the new issue, students wrote 9 of the 31 stories). But Temple does not finance the magazine nor pay me for my time in working on it.

Which means we have no money.

So, we've bootstrapped 8 issues. That is pretty impressive, I think. Without a paid staffers, without any previous experience, without logistical support from anyone, we have delivered nearly 80,000 copies and covered more than 200 stories in print (online, we run around 500 posts per year).

I've dealt with personal issues this year and that has halted my interaction with staff (and it hindered my ability to sell ads). Ideally, we meet at the beginning of the three month cycle several times. The second month is for content production. The third month is for packaging the book. In theory, this works (and in reality, we've never missed a deadline). But we need more regular engagement with staffers so that they feel ownership on the product. This has to be a team effort.

I'm hoping to start paying folks with the next issue. During my winter break, I intend to develop a system in which we'll have paid editors and a cadre of freelance writers and photographers. This will increase our costs by about $2,500 but it will also force a layer of professionalism that we currently do not have (partially because I think the chaotic nature is good for a music magazine). I am reluctant to give up editorial control but I intend to so that I can raise the money to keep the mag going.

BUSINESS

I simply did not have time to sell ads this issue and we fell way short of covering our print run costs. In the previous five issues, we did, so I'm fine with this.

We had one regular advertiser pull out $2,000 worth just days before publication because they have their own financial difficulties. Two other potential advertisers locked in early and then pulled out at the last minute (one because of hurricane damage and the other because they are assholes). I will never rely upon them as I did with this issue - I had counted on that money and did not push ad sales. In the future, I will continue selling ads until I have enough cash in hand (rather than pledges).

I think if I had more time, I could sell plenty of ads to print the mag and pay the staffers. Currently, I sell ads when I'm not editing the 500 posts per year or dealing with my 315 students at school. I really have no time to build the relationships needed to generate ad sales. But I've done it for two years, and I'm confident that by relinquishing editing to paid staffers, I'll be able to devote time to selling. I'm not looking forward to it but I'll make it happen.

I'll need to generate $5,200 for printing and $2,500 for content generation. Basically, I need to sell five more pages of ads per issue. This will happen.

OVERALL

I started delivering mags this week. At a few locations, people literally grabbed copies out of my hand. They were excited to see the new issue. I've handed the mags to people who have no idea what the mag is and then I watch them thumb through the edition. I watch them go from skeptical to intrigued to content. It is a wonderful feeling.

We have our problems - after every issue, people complain about the basic/poor design; writers want to be able to show more attitude; bands complain that they weren't covered; we get things wrong every now and then, etc. I am well aware of our flaws. Some, we will try to remedy. Others are more difficult and require money we do not have.

In the end, however, I think we have built something special. It is a community project - created by people invested in the music community, about people in the music community, prepared to teach others about the music community. It is a financially sustainable business model and we don't rely upon the gimmicks that most traditional media employ (salacious headlines/stories, using big names on the cover, top ten lists, fake controversies, etc).

I'm proud of what we have done, especially given our humble beginnings.

Tuesday, August 14, 2012

Start-up Journal: Entrepreneurial Journalism Is Exhausting.

There are few things I enjoy more than taking the mound and pitching. I'm a control freak, so it's only fitting that I like to control the tempo of the game. Plus, there is the ultimate responsibility for what happens - hits, walks, runs scored, whatever. It's really not the competition that drives me, either. I don't care if the batter gets a solid hit (getting on base because of errors burns my ass though). It's about things being done properly. I want to see a well-played game.

I am a responsible person, which is why I never wanted children. I would constantly be worried about their safety and satisfaction with the world. People who are parents tell me that that feeling passes. But if you've ever seen me with my dog, you'd know that doting is not strong enough of a word. I am obsessed with Mookie.

Which brings me to JUMP.

The responsibility of running this magazine is killing me. Here is a list of what I do for the magazine:

Hold meetings and assign stories, art and photo. Edit stories and handle images. Take a lot of photos for every issue. Usually write one story per. Design the 48-page magazine. Proof the magazine at the printer's office in Jersey. Borrow my step-father's pick-up truck so I can pick up 5,000 copies of the magazine. Then do that again (as 5,000 copies weighs about 1,000 pounds, the max the truck will hold). Then deliver all 10,000 copies around the tri-state region, a process that takes about three weeks. Post all stories from every issue online. Post daily stories on the JUMP website, facebook page and twitter. Arrange for access for staffers at shows. Sell advertising (which usually requires me visiting people numerous times before getting an ad for $250). Build ads (I've had to design two ads for the upcoming issue). Promote the magazine by attending events and stuff. Arrange launch parties. Make sure staff, advertisers, story subjects and everyone else is happy.

I'm exhausted. I'm behind in my work for my real job. I don't earn a penny from the mag; in fact, I lost around $11,000 the first year we ran the mag (it's currently covering printing costs with ad dollars). I haven't seen some of my friends in two years, since we started the magazine.

Staffers contribute stories, photos and art and sometimes, they are fantastic. But since we don't pay anyone, the quality of work can be sketchy. I've had dozens of people agree to do stories, design, art and/or photos and then I never hear from them again. And some of them are folks I've known for years. They disappear, as though our meetings, discussions and email conversations never occurred. And at the past few meetings, staff attendance has been, well, thin. At the last one, there were two people ... and one was our intern

This magazine, I believe, is pretty awesome. The stuff we cover and the presentation we give it is something needed, and not otherwise found in Philly.

If the magazine will reach year three, a few things will need to change:

1. I'd like to partner with an existing website. That way, we don't have to worry about the everyday stuff and we can focus on our primary task - producing a magazine with long-form, narrative style journalism and large, engaging images. Plus, partnering with an existing website will provide us with a database of ideas for forthcoming issues, and maybe even a labor force. Depending upon who we partner with, it might even help draw an audience and lend credibility.

2. Rather than have a giant staff of 50+ people, we operate with just the 12 to 15 people who are truly involved. We can have a few others submit work but there needs to be a reliable crew. The challenge here is getting the right 12 or 15 people to buy into the idea, and then keep them around a while.

3. We need to begin paying contributors. A contract for work will force stories, art and images to be submitted on deadline. We need a layer of professionalism.

4. We'll need to raise an additional $2000 in advertising per issue in order to pay folks. I think that's doable. It's only four more pages of ads.

5. I never want to throw another launch party ever again.

If those things occur, we'll be golden. I don't mind the heavy load I carry. I enjoy this stuff. And someday, someone will come along whom I trust enough to let them share the load.

The reality is that I think the magazine could actually grow, become a bi-monthly and financially support a staff of two, plus freelancers. That's the dream (if I ever lose my teaching gig). And this model could be replicated with other niches - food, sports, whatever.

Of course, the other reality is that I may just burn out completely. As much as I like responsibility, I hate being in charge. I hate asking people to do stuff, especially for free. And I hate disappointing anyone.

We could shut down the mag. That would allow me to join one of those adult baseball leagues and I could pitch twice per week. I might enjoy that.

Wednesday, March 28, 2012

If I Ran an Alt Weekly ...

A few weeks ago, I was asked to come up with a list of things I would do if I were the editor of a local alt weekly. It seemed to me that there are five areas that need consideration:

1. An alt weekly needs an identity.
2. It needs to justify why it is in print.
3. The business-side and the editorial folks need to work together.
4. Recognize the strengths and weaknesses of online, and staff accordingly.
5. Develop partnerships, as the alt weekly staff alone cannot be comprehensive.

When you get right down to it, these are not concepts that are unique to alt weeklies. So, I'm posting my full notes here as I think they apply to all print media and possibly all media in general. (Specific names have been removed).

1. The paper needs an identity.


• Who is the audience? The target audience should be young, educated and cultured people. And the people who wish they were young, educated and cultured.
• It might even be wise to focus on a tight geographic coverage area. Because of limited resources (i.e. staff and print space), decisions must be made about what and where gets covered. The paper should focus on city life, appealing to those who live here and those interested in city living.
• The paper should champion the city and its citizens. Always.
• There needs to be something that draws readers back every week.
• I suggest a regular columnist who crafts first-person, Philadelphia narratives that revolve around being a 20-something involved in stuff.
• My initial thought is (name removed). He’s intelligent, artistic and connected in the youth culture scenes (dance parties, art shows, squat houses, etc).
• This is not a reactionary-type of opinion story. These are scenes from the life of a young Philadelphian.
• The writers and top editors need to be in front of people constantly. Deals need to be made with local TV stations so that staff are on air regularly (every week at minimum).
• The editor needs to be everywhere, talking to everyone.

2. You need to justify why the paper is in print.

• This is not a newspaper, and the small staff will never compete in the realm of breaking news. Rather than focusing on breaking news or timely events, the paper should think about ideas, trends and in-depth, long-form reporting. What (or who) is the next big thing? Stories should be well-written, with characters developed and crazy plotlines. There must be scenes and action.
• Emphasis on engaging writing.
• (name removed)’s column should be every week but shorter (750-words) and less-timely. The writer should be using individuals to tell stories about relevant issues. They do this now at times.
• The staff writers should concentrate on cover stories. If you are going to employ or contract writers, you need to get the most out of them. They would be on the hook for one long story (3,000-words) every five weeks, on average. And it’s fine if the columnist's weekly pieces intersect with the longer stories – that is part of the continuum from week to week.
• I think the long stories should be three pages, with large images or art. Open with two, facing pages, then go to an ad page (or two), followed by the remainder of the story.
• The long stories are not always the cover. Think of this like a weekly magazine. The cover is the best, most intriguing art. Sometimes that will be the longer story. But sometimes the longer story is a think piece that is not especially visual. No need to force this.
• The paper should be visually striking.
• Theater, music, movies and art should focus on previews, not reviews. Reviews of things that have passed are irrelevant. Negative reviews or previews are also irrelevant. With limited space, focus instead on what people should be doing/ listening to/ seeing/ whatever … not what they should avoid. It is essentially a negative review/ preview when people/ places are ignored.

3. The business side and the editorial side should work side-by-side, but remain independent.

• There are currently 14 or so pages of editorial content every week. The ratio for ad to editorial is dismal but let’s work within that frame for now.
• There needs to be an awareness of juxtaposition. Right now, the paper has massive ad clutter. It looks like a shopper. I would suggest a better blend of ads and content (for instance, make the calendar pull across the double-truck). Design matters.
• Local advertisers are absolutely essential. But they will get lost in the clutter. How about this deal: if an advertiser locks into a long-term, multiple issue deal (say 5 issues), they get a larger ad every fifth issue.
• The paper needs national ads. Clothing brands. Beer companies. Sneaker makers. While the overall product may not be intended to be a lifestyle magazine, the reality is that the target audience is marketable.
• I would move that youth/ city life columnist to page 46, and run it alongside (name removed)'s current column. That way, readers will flow from the arts & entertainments sections through the ads, to the back of the issue.

4. The Web is a marketing tool, a place for bundled ads and a place for reviews and breaking news.

• There are no ads on the three primary blogs. If you aren’t making money there, don’t waste time generating content (leave it to the interns, as much of it is now).
• Start generating money on those blogs.
• Review every album that comes in the door, especially from Philly bands. That will draw web traffic.
• Re-post band’s YouTube videos constantly.
• Make the website an aggregator of content the readership might be interested in. But forget original reporting until there is enough revenue to fund multiple staffers who concentrate primarily on web stuff.

5. Partnerships.


• It might be wise to contract or partner with an existing blogger (or two) who can supply content for online.
• Maybe the paper's stories can be connected to HuffPo?
• There must be a TV partnership. That exposure is invaluable.
• It might be good to partner with local colleges. Drexel, for instance, now covers the art scene for the Daily News. And they received foundation money to do the deal.
• I think it’s important for people to think of the paper as being a part of the community. That idea must be fostered. And people must feel as though they are part of the process (we should solicit story ideas, hold town hall meetings, invite reader stories and comments, etc).

Friday, February 10, 2012

Start-up Journal: A Few Things We've Done Right.

We're in production with issue five and things are lining up quite nicely. We have some really strong content and financially, we are hitting our goals.

This is all a huge relief, as in the past around this time (three weeks before going to press), I've been freaking out. Here's why I'm feeling good now:

• We established a partnership with the School of Rock. They're building a magazine that will run in the inside eight pages of JUMP. This is such a smart partnership - they have a similar mission (music is awesome) and their content is in line with ours (all local and all music). They pay us a modest sum for the space. We get content. They get distribution and a wider audience.

We've done other partnerships in the previous issues but the synergy has never quite lined up. I think we finally found a balance where both parties mutually benefit.

• Because of what we've done in the previous issues, people want to be in the mag. They want to work with us. The spring issue features a cover package with Chiddy Bang. These guys are about to blow up in a HUGE way. Their PR people, who also represent Jill Scott, reached out to us after they saw the Jill cover in November.

• In every issue, different people step up and do awesome, massive amounts of work. Rick Kauffman photographed everything in the winter 2011/2012 issue and because of his work, that issue popped. Colin Kerrigan shot both cover stories for the upcoming issue, and he wrote the Chiddy bang story.

• I still blow at selling ads but my humble approach seems to be working on folks. Rather than sell people on the notion that advertising with us will help their business explode, I explain our mission. We want musicians to stay or come to Philly, and then thrive here. We want Philly to be known as a music town (rather than a place rife with violence and corruption). Our pro-Philly, "support local music" agenda resonates with people.

• I've been meeting with musicians and music industry folks who have all spoken kindly about the magazine. They read it, and then they keep it around.

In addition to all of this, we'll begin streamlining the production process with the summer issue. We would have worked the better process into this issue but I've been dealing with a world of crap (sick puppy, sprained ankle, root canal, etc).

We've developed a sustainable product and it didn't break the bank. There are many other journalism start-ups in the region that are burning through obscene amounts of money (while producing little or nothing) and several that have folded recently. JUMP reaches an engaged audience and covers topics that get scant coverage elsewhere. Our business model has us building upon these successes.

Here are our next goals:

1. Begin paying staff for content creation in 2012. This is doable if we get a few more advertisers (basically need to sell four more pages per issue).
2. Bump to six times per year in 2013. This is only doable if Governor Tom Corbett has his way with the state budget and my job disappears. That's very possible. We could also do six issues per year if I seriously neglected my dog, girlfriend, job and friends. That's not likely to happen though.

Sunday, December 4, 2011

Start-up Journal: Jill Scott is Too Glamorous for Hipsters?

Just realized that I had not posted the winter 2011/2012 issue of JUMP featuring Jill Scott.

Lot's of stuff to talk about with this issue. The most interesting thing, to me, has been the reaction to the Jill Scott cover. The mag moved slowly in whiter, hipster areas - guessing the trendy white kids weren't drawn in by the glamorous looking Philly native in the shiny dress. I flipped the mag after a week or so at a few hipsier joints, fronting the artwork by Andy Molholt (below), and the mag flew from drop spots.That said, I dropped stacks of 50 mags at the FYE at Broad and Chestnut at least five times, each time fronting Jill Scott. On Friday, two days ago, I dropped off another stack at around 4:00 pm. By the time the store opened Sunday morning, there were only three copies left. I've also hit Reading Terminal Market three times with stacks of 50.

Not sure what to make of that. The mag clearly has appeal with certain people. I don't know how we capitalize on that - financially or with future distribution. My thought is that every issue should always have two covers (rather than selling the back as ad space). That way, we can front the side that is more likely to draw readers at different locations.

I can tell you that we will not cover any genre of music with greater emphasis. The goal is to show off the musical talents of the city and our folks are awesome in a variety of genres. We'll use a cover to draw them in but once inside the mag, they will find a world of awesome stuff (not just their genre).

We held three launch events - at Temple University, the Hard Rock Cafe and The Blockley. They were all great fun but I never want to host another event again. I know that events are good for marketing and promotion, and even possibly good for generating revenue, but I am not a promoter. I have no interest in doing that kind of stuff. It's nerve-racking and not worth the stress.

We appeared on XPN2 with John Vettese. We set the playlist for an hour-long broadcast, featuring music we've documented in the magazine. That was cool.

I despise lists in journalism (first of all, they aren't journalism - they are pure marketing; second, they are lazy). We will never run a top ten list or anything even close. We will not present awards of any sort. They are meaningless. That said, we are up for city publication of the year in the third annual Philebrity awards. It's a bullshit, meaningless award but I want to win. As a new publication, we need any validation (and recognition) we can get.

We have other cool stuff on the horizon. For instance, we started a partnership with Philly Beer Scene magazine in which we'll do a regular column about beer and music (the first story is in the newest issue of Philly Beer Scene).

That relationship was born out of a magazine collective we created with Philly Beer Scene, Grid, Origivation, Motivos and two.one.five (if they ever print again). Not sure how the collective will work together but we're thinking there are commonalities with advertising, printing, content-creation, distribution and other back-end services.

This is very exciting to me as I really enjoy the people in this collective. They are bright and innovative - recognizing that print isn't dying. It's big media that is in trouble. We have all created publications that are primarily print and loved by their respective audiences (JUMP may not be beloved yet but when people see the mag, they become instant fans). Innovation doesn't always mean digital. Innovation is recognizing niches that can be served and building business models that can be sustainable (and profitable).

Other interesting JUMP stuff: got a few more major advertisers and I have been talking with another music organization about running their publication as an insert in JUMP. Things are lining up nicely for 2012.

Saturday, November 5, 2011

Start-up Journal: JUMP Year in Review.

I'm the guy in the front row at concerts, usually with a big, stupid grin and bouncing up and down. I love to see talented people performing. I think it's part jealousy - I wish I was up on stage, and part admiration.

One of the greatest things about running this magazine is that it is an excuse to go out, have fun and listen to live music. Not that I needed an excuse but my life is pretty jammed and it can be exhausting. Given the option, I will fall asleep on the couch. But now that I have to attend concerts, I throw down some espresso and hit the town. It's pretty awesome.

Speaking of awesome, I have to say that our latest issue (issue #4), which officially hits the streets on 11/11/11 (though I pick them up from the printer on Monday), is probably the most awesome pop culture, truly Philadelphia magazine in many years. It looks good, it reads well and it covers so much diverse information that it is almost overwhelming.

In this issue, we have Jill Scott, but the story doesn't hinge on her music. Rather, we talk about her dedication to Philly via her foundation. She provides scholarships and training to young people from her neighborhood who otherwise might not have the means nor ambition to do positive things in their lives. She gives them hope.

We have stories about the Philadelphia Gay Men's Chorus, an opera-singing pizza maker, artists who make music posters, hard rock bands, dubstep DJs, hoop dancing, politics, education and so much more.

After printing four issues, I've discovered a few things:

• This is a doable project. Even with my regular, full-time job (I'm teaching around 350 students this semester), I can do this magazine on the side. It eats my life but it is doable. For the month of October, while I was editing and doing layout, I worked on the magazine non-stop from Thursday evening until Sunday evening. I did not sleep. I did not party. I quit playing baseball (that sucked). I ignored my friends. But we got the mag done.
• If I had more time, I could sell more ads and make the mag financially sustainable very easily. There is interest in the product and loyalty from the readership. Our ads are cheap enough that businesses can afford to advertise.
• For this issue, we nearly covered our costs - though that includes a credit from the printer because they goofed up the printing in the previous issue. With winter break coming up soon, I will dedicate four weeks to getting advertisers. I'm feeling pretty good about it.
• Selling ads blows. I take every rejection personally, and there is a lot of rejection. I can't even tell you how many people have blown me off over the last ten months. There are so many more people on my permanent shit list than ever imaginable.

• There is a pattern to production. Story deadline passes and I have few story submissions. Then I freak out and think about shutting down the mag. A few weeks later, I have more than enough content to fill the mag, and I feel like king of the world. This has happened with every issue.
• This is my fault. I am an easy going guy so I don't yell at people when they miss deadlines. I coddle people too much. Now that we have a good core staff and a ton of people interested in contributing, the bullshit is over. You miss deadline and you will never, ever contribute to the mag. There is no reason I should have to stress about that.

• I love the magazine and everything in it. It is far more than just music. We use music as an excuse to talk about Philadelphia. When you read the mag, you experience the city, and you see way more than you would ever find in other regional publications. That's not a slam on them. It's a product of our lack of advertising, abundance of content and my determination to be diverse.

The mag will continue to exist and that's pretty amazing. People like the product - it's print and real, as opposed to the ephemeral nature of the Internet. Our costs are minimal, so the money situation is not out of reach.

Plus, I like attending shows. Being an adult can suck - the realities of work and bills and bullshit obligations can be a real downer. It would be very easy to sit around watching Netflix all day. Instead, I go out all the time (except during production months) and have fun, experiencing so much.

Here are some of my favorite things I've gotten to do because of the magazine:

• Interviewed Mayor Nutter.
• Hung out with Freeway.
• Saw a ton of bands at the Philly FM Fest.
• Spent 12 hours at The Roots Picnic.

I've spent so much time with bands and artists away from the stage, learning about them and their inspirations. I've had the pleasure of learning about talented people who are passionate enough to push onward despite the chances of making a bigtime career out of music being slim.

Running the magazine has been a real treat and I look forward to next year.

Saturday, September 17, 2011

Start-up Journal: Where Do Hits Come From?

I attended an event at WHYY the other day where they discussed their new operation, Newsworks. It's a collaborative effort that brings together around 20 different regional journalistic outlets under one umbrella.

Over the first year of operation, they say they've had many successes and failures. The one thing that stood out to me most was that only 13 percent of their audience found content on Newsworks by going through the home page. The rest of the hits came from people who were led to the site via facebook, twitter, search engines and other links.

I just went through our numbers from JUMP. Since the March launch, we have 34,586 total hits. Only 10,655 went through the home page. That means the actual website draws only about 31 percent of the audience. We've had 7,767 hits (22 percent of our total hits) through facebook. Our twitter hits are only at 973.

What are the ramifications of this?

• Well, it makes me realize that I probably don't need to worry about updating the website every day. Two-thirds of our audience aren't even seeing the home page.
• This makes me think that I should be taking advantage of all our online content, not just the newest stuff. I should post and re-post all the old stories all over the place (especially on facebook), as the website really is just a marketing tool for the print magazine.
Twitter blows as an audience generator. It's fine for getting our name out there, so we'll continue with it. But twitter followers don't seem that interested in info beyond 140 characters.

• Most importantly, all of this makes me realize that the web is not a content-generator friendly medium. It is fantastic for users - they can find whatever info they want, whenever they want. But the content-producers are working in a void (and not making money online).

• This reaffirms my commitment to print. The Internet, I think, actually devalues content by nature of requiring so much of it. Print is permanent (or at least lasting) and therefore valuable.

Friday, September 16, 2011

Start-up Journal: The Mission of Journalists.

When buyouts were announced by the company that owns the Philadelphia Inquirer and Daily News, a City Paper reporter contacted me for insight. This is what I told him:

This scares the shit out of me. Losing more journalists hurts the city. Really. As more and more reporters disappear, less and less gets covered. That means the bulk of journalists in the city wind up reacting to events like fires, murders and other tragedies.

That means the reputation of the city, which is very much influenced by the news media, will be as a place where people get killed on the streets constantly, our sports fans are disgusting people who barf on little kids and our politicians are all corrupt. Some of that is true but there is so much more in Philadelphia that 95 percent of the viewing/ listening/ reading audiences will never know about.

Fewer and fewer journalists have the time to go in depth into stories, or even be proactive about stuff. We don't have a lot of professional reporters roaming the streets, learning about folks in neighborhoods.

There are people here in Philadelphia doing amazing things, who never get any coverage because there aren't enough reporters with audiences finding those people.

The Internet has been great for developing grassroots info systems. But those operations reach small audiences, and they are usually under-funded. They can only do so much.

Our large, mainstream media rely upon celebrities, tragedies/ controversies and sports to draw audiences. And it's only going to get worse now.

He wrote back and asked about the future of the local media landscape. I said:

The two newspapers are at the bone now. They've been losing staff for a long time (I took the buyout from the DN in December 2005). Their ability to be anything near comprehensive has been compromised for more than a decade. Probably a lot longer.

Regional newspapers are in tough spots. They try to speak in a familiar voice to a wide range of people - from the Jersey shore to the western suburbs, in the Inquirer's case. But the Inquirer can't cover that much range in a satisfactory way.

So there is a disconnect between the audience and the journalists.

These days, people want information that directly impacts them.

The future of the local media landscape? Honestly, I think the Inquirer and DN will continue to drop in circulation and ad revenue. I think local TV will continue with coverage of reactionary stuff, with emphasis on sports, crime and weather (ugh). And audiences will continue to drift away.

They'll find info online, or in random publications. But they'll have to seek it on their own. And that means many people will never learn about important issues that could have a direct impact on their lives.

The William Penn/ Temple deal
is tasked with helping journalists dig for that "important" journalism. I'm not involved with the process anymore but think about it - they first threw out their intentions with the program nearly two years ago. They could do great things with all that money but it could take a year before that operation is functional. Probably more.

He then asked whether the Daily News (where I worked for nearly 12 years; the image above was my last front page story for the paper, I think) was in better shape than the Inquirer. I said:

I think the DN covers a more specific region and has a more loyal readership (largely because of their sports coverage). I think that leaves the DN in better shape than the Inky.

When Amanda Bennett arrived at the Inquirer a while back, she said that she wanted to make the Inquirer the best regional newspaper in the country. She said she wanted the paper to back off national and international stories in favor of covering local stuff, developing news that people couldn't find anywhere else.

But the Inquirer was only a decade removed from their Pulitzer era, and conceding stuff to the wire services felt like defeat.

The future of journalism, for better or worse, is small and personal to the audience. There will always be a handful of national/ international operations - the NYTimes, Wash Post, etc. The Internet will continue to fragment audiences. And local newspapers, like the Inquirer, will need to figure out what their niche is in this demassified world.


This all connects to our magazine efforts, I think. We are building a financially sustainable journalistic product, one that informs as well as entertains. We are flashy enough to get attention but deep enough to be smart advocates for the city.

Even when we begin paying staff next year (fingers crossed), we won't be muckrakers. We don't have the time nor inclination to do that kind of work. Rather than document corporate or governmental malfeasance, we're doing a public service by highlighting local talent. We're trying to change the reputation of this great place: rather than make people think the city is a shithole where people are raped, killed and robbed constantly, we are showing that there is hope and talent in the city.

I'm not saying we are the future of journalism. But we are a part of it. Our mission is noble, our business is responsible and our product is solid.

Wednesday, September 14, 2011

Start-up Journal: Follow Your Passion.

The latest issue of JUMP hit the streets last week and I think we have made a world of progress. The design is cleaner and more interesting, the stories are tighter and more random, and we have reader service stuff that makes the mag valuable.

In my publisher's note, I suggested everyone "start a fucking band." Since we started the magazine, I've had numerous people tell me they were in bands during high school or college. And now, they have crappy jobs. In an era when money is tight, jobs are scarce and Philadelphia has few jobs where people actually produce anything, the arts, I think, may be the only hope for the future of the city.

That sounds awful but it's meant to be a positive. We have an awesome and burgeoning music scene. Rather than be known as a place with high crime or political corruption or crappy schools or shitty sports fans, we should be known as a music town.

My young friend Kevin Brosky took issue with my suggestion that everyone start a band. He says that I make it sound so easy, when it's really not. Of course, he is right. But I can't help wonder whether he was troubled by my suggestion because he knows that he's working a job that isn't where his passion rests.

I hope I pissed off a lot of people in a similar fashion. I want people to recognize that as the country deepens into the financial shithole we're digging, we really should be retreating to what makes us most happy (for me, it's baseball, Mookie and music). Quit focusing on the miserable stuff you have to do to pay the bills. Focus your energy on your passions.

Anyway ... here are a few things I learned during the production of this issue:

• Selling ads during the summer is dreadful. When businesses are slow, the last thing anyone wants to talk about is spending money (even while they know that they want to be a part of the fall issue, as it will reach a large audience).
• I need to sell ads for multiple issues well before summer.
• Free labor is unreliable labor. We had a lot of stories fall through for this issue and many of them were for random reasons. We need to get to the point when people are paid for their work. I'm hoping to begin paying for content creation starting in 2012.

• When people look through the magazine, they are impressed. But we still have a branding issue. Some people still don't know what we are.
• We are getting there, though. Today I spoke to a club owner who, eight months ago, told me that he wouldn't advertise in print anymore. But today, he said he liked the mag (he didn't say he'd advertise but I think it's coming).
• I've spoken about the mag at various events and afterward, I'm flooded by people interested in the project. Clearly, we are tapping into something.

• I'm unbelievably proud of the product we've created. Our content in this issue ranges from stories about popular bands to urban bonfires, from black radio to Internet radio, from hip hop and jazz to choral music and chamber music.
• Our web hits have been going crazy. Even on days we don't post, we get 300 or 400 hits. That seems to be people reading the recent issue's content (most likely directed to us via facebook).
• The cover story about Patty Crash has received the most hits. Number two was a surprise: a story about the 150th anniversary of the University of Pennsylvania Glee Club.
• We wrote about Joe Hardcore in the summer issue. When his annual hardcore festival happened in August, the page hits skyrocketed (679 hits on that story on one day alone). It's the most viewed story on the website. I'm not sure how to capitalize on that.

There are days when I don't want to do the magazine anymore. The work is labor intensive. Editing stories eats my life. Doing design is fun but a challenge. Selling ads is awful. Distributing magazines takes forever. And I'm never sure how the magazine is being received.

But the rewards are awesome. Last night, for instance, I ran into a kid who said, "Oh, you're the JUMP guy?" Then he told me how much he loved the latest issue. I went to the opening of a new music venue the other day and people knew the mag, and they liked it. I've hand-delivered mags to advertisers and they are pleased.

What makes me most happy is that we are covering stuff that no one else does. We are educating the region on the awesomeness of the Philly music scene. And we are doing it without selling our souls (no sponsored stories, no concessions to advertisers, etc).

We are still short of our financial goals. For this issue, I put in around $1,500 of my own money into the project (plus countless hours). But I look at this as my contribution to the local arts scene. I have no musical talents. But I can organize a crew and put together a magazine.

I'm not starting a band (not now, at least). But I'll write about you if you do.

This is my passion, my distraction from the bullshit of the world.

Monday, August 1, 2011

Start-up Journal: A Big F-You to You Know Who.

I spent all day yesterday roaming the streets of my neighborhood listening to some really awesome live music. It was so much fun and, frankly, invigorating. I needed yesterday.

The challenges of running this magazine are plentiful, and last week was a tough one. I had writers disappear on me and a few potential advertisers said, "No thank you." Financially, we're nowhere near where we should be and that is a little frightening.

The long-term business strategy for the magazine has us relying upon smaller local businesses to advertise in the magazine. The smaller outlets don't have budgets to advertise in legacy media places like the Inquirer or the local TV stations, so consumers instead run to the crappy national chains who do have ad budgets. The smaller businesses then continue to struggle, teetering on the brink of a downward spiral.

We hit the targeted audiences of the smaller operations so, in theory, their ad dollars are well-placed with us. By advertising in JUMP, they get much needed promotion, we get to publish our magazine and Philly gets a world of information about the awesomeness of Philly music.

The problem is that the smaller businesses are running tight ships these days because of the crappy economy. They don't have the cash to spare.

So, in the short-run, I've been trying to hit up some of the larger businesses in the region. It's tough even finding the right people to hit up at those places. My emails have gone unanswered. My phone calls are not returned.

JUMP is not a lifestyle magazine, so I have no problems with not running a lot of ads. I don't want people to shell out money for crap they don't need. That's not our goal.

We are a community-building project.

The goal is for the spiral to go upward: we write about bands and places, the bands and places succeed, the city gets a better reputation, people stay in the city and support the scene, the schools get better, political corruption ends, my garden bursts with ripened tomatoes and everyone is happy.

That's only a slight exaggeration.

One friend continuously tells me that print is pointless in the modern world. To me, that's short-sighted. In the future (as well as now), all the platforms will co-exist. The Internet is great but it's strengths are immediacy and interaction with the audience. There is a lack of depth to the majority of what goes online, no storytelling and no context (of course, context exists online but the public must find that themselves). And few places online are seen as credible.

By saying that the future is online only, it sounds, to me, like you assume everyone is stupid with a short attention span. If they aren't stupid already, the lack of information provided to them will ensure they are stupid in the future.

Print has a purpose: it's attractive and in-depth, as well as long lasting. It will continue to exist despite the constant scare from big media who could save a ton of money by cutting printing costs (even though all newspapers and magazines generate the bulk of their revenue through print ad sales).


I never, ever wanted to sell anything to anyone so I am the worst ad salesman you could ever possibly imagine. Running an ad-free magazine would be so awesome, I think, a big, rigid middle finger in the face of the corporate world. But we really need the cash.

The last time I posted about the financial end of the business, a local promoter told me he'd run an ad in the mag. He never advertises anywhere but he said he liked what we represented. We talked a few times and then he disappeared. Despite repeated emails, texts and phone calls, I never heard from him again.

And this is a guy I'm pretty friendly with. Even he won't return my messages. That's how awful selling ads really is.

I applied for a Knight Arts Journalism grant. So keep your fingers crossed. The $20,000 grant would fund the magazine for 2012.

For now, I'll continue to do this on my own dime and my own time as long as there is interest in the project. I can think of no better way to say fuck you to all the naysayers than to do it without them.

The fall issue hits the streets on September 2nd.

Friday, July 8, 2011

Start-up Journal: Of Inspiration and Frugality.

As a professor of journalism, it's hard to quantify success.

The work of one day - a lecture or homework assignment or in-class exercise - is but a drop in the bucket of a student's life. What I lecture about, I know, often goes unheard or misunderstood or worse: ignored. Some students, of course, eat up every word. The reality is that I rarely know who absorbs what (or doesn't).

When I worked for the newspaper, there was an immediate sense of gratification after working hard on a story: the next day or so, it was in print for thousands of people to see.

In a philosophical way, I could question the purpose of what I was doing at the newspaper and at a base level, I could question whether people read and were influenced by my work. But you could not debate the fact that a product was created and it existed in the public realm.

I thought of this as I read Shop Class As Soulcraft by Matthew Crawford. Crawford earned a doctorate and landed a high paying job in a think tank but eschewed it all (sort of) for a life as a motorcycle mechanic. And he couldn't be happier (or so it seems).

His book is a call for people to get their hands dirty. We tend to get caught up in abstract, man-made concepts designed by corporations to keep people in line. Office workers stress over stuff that has little impact upon anything. We've created a consumer culture that creates jobs to keep the consumer culture spinning.

Crawford preaches independence in the forms of manual labor and frugality. He even cites Benjamin Franklin, the king of the penny-pinchers. And Crawford urges people to learn by doing.

That's why I love journalism. I get to learn while doing. And then I get to tell people about it. Go to the concert? Yup. Hang with the band? That's my job. Sit down with people and talk about arts and culture in Philadelphia, and how we can make this city a better place? Yeah ... life is good.

Being a journalist is being an educator. As a modern journalist and an entrepreneur, I have to also think about the business end of things. I refuse, however, to let the magazine simply turn into a marketing tool. And we are not party-planners. We are an altruistic journalistic operation with modest financial goals and astronomical goals for benefiting society.

We aren't repairing motorcycle engines but we create a product that informs and entertains people. You can hold our product in your hands, savor it and own it.

I had a long, difficult school year. I got bogged down in ugly office politics and got caught up in other bullshit. This school year, I also dealt with an amazing amount of apathy from students. All of that has made me wonder whether teaching is the right job for me.

Now, all I want to do is run the magazine. Maybe one of these days ...

Tuesday, June 7, 2011

Start-up Journal: Getting to Know Me.

A bunch of JUMP staffers spent more than ten hours at The Roots Picnic on Saturday and it was pretty amazing. We networked with a bunch of folks and we gave away more than 1,100 copies of the new summer issue. Some people actually sat right next to us and read through the magazine, scouring almost every story. It was cool to watch.

Many people asked us if we included the line-up of acts for the actual event (which we did not). A few people asked about getting coverage for their bands. The mother of one of our cover musicians snagged about 6 magazines. Then she came back later and grabbed a whole stack.

We've only dropped about 4,000 copies so far. By the end of the week we'll have around 7,500 in circulation. The full run will be out by mid-week next week.

The feedback for the issue has been fantastic. It looks sharp and bright. The stories are strong. Since the issue went live on Friday, we've been averaging around 450 hits per day. That isn't bad for an unknown website that is still building a web audience for a print publication.

Here are a few things that I'm working through:

• People keep telling me we need a better web presence. My goal is to create a print publication and frankly, I don't have time to work on a website. But there is obviously a market for information if we post more stuff online.

• I wanted to create a product that was deep, especially in comparison to blogs. We can write long and run large images. In the first issue, I avoided shorter stories. We have several shorter pieces in the summer issue and the mix seems to be popular. I'm thinking we need more short stories?

• That makes me think that we should be a fairly traditional magazine format - short pieces up front, features in the middle and long-form stuff at the back of the book.

• That confirms my notion that young people want a print Philadelphia magazine that is geared toward them. They were under-served.

• That makes me wonder if we should diversify our content even more - rather than focus on music, should we really be a youth culture magazine (rather than a magazine that uses music as a hook for all the content)? Should we write about movies? Fashion?

The mag will continue to evolve. For the fall issue, we will have a complete re-design: new logo, new fonts, cleaner layout, etc. The issue will coincide with several music festivals so we are planning to do some contextual/ historical pieces. We want to show off Philly's musical heritage.

I have a shed full of magazines to distribute, and that is daunting. But I'm feeling really good about the product (I've already re-stocked several places that ran out of mags).

(Thanks to Sarah Hull for the photo).

Sunday, May 29, 2011

Start-up Journal: The Greatest Feeling in The World.

Here's a sneak peak at the summer issue of JUMP magazine. It officially hits the streets on Friday and I couldn't be more proud. The stories are solid, the images are strong, the amount of interesting content overall is impressive and the presentation, I think, looks way better than issue one.

First of all, I used smaller fonts in this issue, which allowed me to be more creative with design. We were able to run more stories and with larger images. The only people who will likely complain will be my grandparents. Everyone else, I presume, will have no problems reading the type.

I'm pretty excited about the content. The theme of issue two is "The Hook-up." It's all about connections, romantic or otherwise. Surprisingly, nearly everyone followed that theme, creating a package that is consistent and unusual. We learned how all of these bands and places and people came together. It's pretty fascinating.

I'm still reconciling my vision of the magazine with some folks. To me, music is the excuse to talk about all these people doing amazing things. The magazine is more than music. It is a youth culture guide. With that in mind, we cover food, politics, education and lots of other stuff.

I love the blend. I interviewed the mayor about his DJ days. We have a story about a 24-year old guy who is using classical music to transform a Southwest Philly neighborhood. And we have a food story about a West Philly restaurant that is trying to foster the jazz community.

In this issue, we have stories about rappers, neo-New Wave artists, indie rockers, pop musicians, a folk venue, a century-old piano shop and everything in between. It's wildly diverse and I absolutely LOVE that.

Some folks, I think, are really interested in only being about the music. I would argue that Rolling Stone, SPIN and most other mags do really cool pop culture stuff that is connected to music. Why can't we?

Now, the business stuff:

- I sold nine ads to a variety of local businesses. Nearly all of them signed on for multiple issues and they paid up front. Their early payments - around $4,0000 - cover my ass in the short run (it costs $5,500 to print the mags, so I'm still in the hole). We'll owe them space in future issues but they build a base from which we can grow. Their paid ads signify to other potential advertisers that people believe we are product with value.

My goal for the issue was to sell 10 ads or reach half the printing costs ($2,750). I'm pretty satisfied with where we are at this point. I think it will be easier to sell ads in the fall - I assume that businesses realize that the summer will be slow, regardless of advertising.

- I had coffee or drinks with countless people after issue one came out. Some of those meetings resulted in stories, and a few resulted in advertising. More than anything else, however, I thought every meeting had value because they gave me greater perspective.

- Numerous people have told me I need to be less honest with these blog posts. Showing any sort of weakness could hurt the business, they say. But I really want everyone to understand what is happening with the magazine: we are an altruistic operation whose only goals are to be sustainable and make everyone realize that Philly has great stuff going on.

- Everyone I spoke to saw the business as being easily sustainable, and they liked the overall product. One guy told me that we are reaching an audience many people would kill to reach. He told me not to under-value the product.

- I tend to under-value my time, and I messed up pretty good again with this issue. For instance, over the last 72 hours before we went to print, I probably slept about ten total hours. I pulled an all-nighter the night before going to press. I can't even begin to count up all the hours I put into this product.

I should probably begin to delegate tasks but I hate to ask people to work for free. Plus, I want to establish what we are before allowing others to have greater control of the overall. We'll get there.

- With this issue, I found two young writers I am really, really pleased with. I intend to groom them for leadership in the magazine.

I pick up the mags on Thursday and Friday. We'll begin drops on Thursday. I'd like about 2,000 on the street by Friday night (which is the start of Beer Week). We have a table at The Roots Picnic on Saturday and we'll deliver another 1,000 copies then. On Sunday, we'll give out mags at the MAD Dragon Showcase at the TLA.

By the end of the first full week in June, I'm hoping to have around 8,000 copies in circulation.

Look at the virtual mag above. I think it looks really good. Seeing what we created gives me the greatest feeling in the world.

Thursday, April 28, 2011

Start-up Journal: Going Broke But Feeling Good.

We are at an important juncture for JUMP right now - story deadline for the next issue is today. Next week, I'll begin editing and designing pages.

This is also an important juncture because the ad deadline is less than two-weeks away. By then, I'll know exactly how much of my personal money will go into this issue. It isn't looking good.

I am a horrible ad salesman. I hate asking anyone for money. I find it humiliating. So I avoid doing it. The magazine (and my pockets) will suffer because of this.

I've been trying to explain to people that we are a community-builder, not a greedy organization. The ad dollars go directly to printing the publication. But we're talking about an industry that is already short on cash. While they can advertise for $50 in the mag, $50 is a lot to them. And me.

Here are a few other lessons I've learned since we completed the first issue:

• You have to constantly promote the magazine. Every day, I'm on the phone, at shows or in meetings with people to talk about our project. It is exhausting.
• You have to be online constantly. I post material every day. I tweet and facebook the hell out of everything. And that gets exhausting.
• Everyone seems to like the magazine. I get emails constantly. And the mag has pretty much disappeared from all our drop spots (we began distribution on March 11 and all 10,000 copies were swept up pretty quickly).
• Everyone wants to be in the magazine. Bands hit me up constantly. Writers and photographers keep hitting me up. That gives me hope that we are doing something right.

Here are a few things I've learned about myself:

• I don't want to be online all the time. This project has kind of made me hate the Internet.
• I am a horrible negotiator. I don't want to play games. I know that you will start low and expect me to haggle but I'm not playing that game. Let's just treat each other with respect, OK?
• I can live on five hours of sleep per night.
• I like being the boss. My full-time job in academia is full of office politics. I used to be able to avoid it. This year, I got caught up in the bullshit. I'm retreating from that stuff. And I'm going to create a comfortable culture in the magazine where the staffers are valued and respected.
• I don't want to be an event promoter.
• I just want to create a magazine.
• I don't want to rely upon hype to make the magazine successful. I'm not going to fall back on the ridiculous practices of contemporary journalism.
• My principles will be the end of me. And the magazine.

My goal for issue two was to raise half the $5,500 printing cost through advertising. I think I have five or six definite advertisers and maybe another three or four more in the wings. Next week, I'll canvas town trying to raise more money. Right now, I'm in the hole big time.

Regardless, the next issue will be available on June 3.

Monday, April 11, 2011

Start-up Journal: So Unbelievably Tired of Talking About Money.

I RECENTLY QUIT an unpaid position working with a wealthy foundation. They are launching a journalism organization with $2.4 million. They are spending $100,000 just to hire a search firm to find the leader for the yet-to-be-formed organization.

When I protested the $100,000 cost of the search firm, I was told, "That's how things operate in business."

That statement alone was obnoxious. The condescending tone it was delivered in made it all the worse.

A business that spends that extravagantly these days is doomed to fail. It is not sustainable (especially when nearly $600,000 of the annual $800,000 budget is allocated to paying the top four people, all of whom produce nothing).

Money. It seems all I do these days is talk to people about money. And that sickens me.

Shouldn't we be doing what is right rather than what makes business sense (i.e. raking in profits)?

Our new magazine is operating on the altruistic notion of supporting the local music scene. We are not out to get rich.

We want to be sustainable - we need $5,500 quarterly to pay for printing costs. Ideally, I'd like to pay the staff for their work, which would add about another $2,500 per issue.

Our ad rates are intentionally cheap. We want everyone to be able to advertise with us. We get their money so we can continue producing content. They get promotion so their business can grow. It's a win-win.

I've already had loose conversations with people who were interested in getting specific coverage in the magazine, for which they were willing to pay. I turned them down. As an independent magazine, our credibility lies in in our editorial independence. We can't be perceived as having sold a positive story (or any story, really). That would ruin our reputation, turning us into public relations hacks.

The federal budget is suffering from partisan bullshit. The state budget is in shambles. Education funding in Pennsylvania is being slashed (like we need more poorly educated kids in Philly). And my job as a professor at a state-related university is tenuous.

I'm holding on to my principles. I'll likely lose a ton of money this year but we'll create a product that we can be proud of, I think. Maybe we can even build a new business model - financially smart, community-friendly, enjoyable all-around.

The world needs a new business model. Because the dire financial straits we're in today are rooted in the ridiculous business practices of the past.

Monday, March 21, 2011

Start-up Journal: If it Costs Money, Will People Just Go Away?

WHEN WE CAME up with the idea for JUMP, I decided that we should be free. I wanted to follow the models of Grid and Philly Beer Scene. They reach their very specific communities and serve them well with free magazines.

I think we can do the same.

Last week, the New York Times announced a paywall strategy. This follows similar experiments here in Philadelphia and elsewhere around the country.

I have real fears that if information comes at a price, people will decline. They'll lean on the free services, like cable news or random online places. That is frightening.

Broadcast news is so desperate for viewers that they air almost anything salacious, and rarely do they provide more than superficial coverage of stories.

The online world is fantastic for breaking stories but it is also a hotbed of inaccuracy - last week, word spread that CNN was sending 400 reporters and crew to cover the wedding of Prince William and Kate Middleton. While the false information (it's really 50 staffers) originated in the Wall Street Journal, it was quickly disseminated by dozens, if not hundreds of bloggers.

We have been slowly turning people into idiots with quick hits, salacious stories, superficial coverage and false information.

And now that reported news is going to cost money, I fear more people will click on to the free sites like Gawker or Perez Hilton than actual news sites.

JUMP is intended to be a magazine that goes deeper and gives people the story behind the band (or whatever). Do we provide quality information that people would pay for? That's not the point. We want everyone to have the best information, not just those who can pay.

I just hope there are enough people left out there who haven't been dumbed-down by the media.

Saturday, March 19, 2011

Start-up Journal: You Need a Distribution Plan.

I WENT TO THE printer n New Jersey to pick up 10,000 copies of a 48-page magazine on 60 pound stock paper. And when the dude above tried to set the palette on the bed of my step-father's flat bed truck, it nearly blew the shocks on the Chevy S10.

I had to make two trips with around 5,000 copies of JUMP each time. Even then, the truck was dragging and I thought it might blow out the tires.

Then, I had to figure out where to put the 10,000 magazines. My plan was to distribute around 5,000 copies during week one. Then, a month later, we would deliver the rest after seeing what distribution points were most effective.

But holy cow! Those 10,000 magazines take up a lot of room! I put around 7,000 in my shed (leaving us barely able to take out our bikes) and another 2,000 at my school office. I delivered 1,000 immediately.

One week later, the shed is much more manageable. We've delivered around 7,500 magazine in eight days.

What did I learn in this process?

• We need a place to store stuff. And we need a way to transport the mags. If might even be wise to rent a truck for two days. That way, we have temporary storage until we can canvas the city with mags.

• I had ideas of hand delivering mags to people, and then begin conversations about advertising in future issues. But I've been hustling just to get rid of mags that I have only spoken to a handful of decision-makers at businesses. I just don't have the time.

• I've delivered around 4,000 copies on my own, if not more. That is just plain stupid. I need to teach people how to distribute and then trust them to do it.

• We've dropped small amounts (10 to 30 copies) of mags at tons of places. The thinking is that since people don't know what we are, it's better to have wide distribution - really saturate the city so that people can't avoid us.

• We also dumped larger numbers at mags at strategic points - World Cafe Live, university settings, a few record shops and venues. Basically, where there are large numbers of people or people specifically interested in music, we left a bunch of mags.

• I've delivered mags to prominent producers, journalists, artists and other relevant folks. I've also handed mags to random individual people. I heard a kid rapping on the corner of 6th and Jefferson the other day while he was waiting to cross the street. I asked him if he liked music. Then I handed him a mag.

When was the last time you ran into a magazine publisher? I bet you remember it. Even if these folks don't care, or even if they recognize the fact that I'm just some jackass dude, I guarantee they'll remember the experience.

I never leave the house without twenty or more mags.

• I've followed up at locations where I've dropped mags. I get excited when I see the stacks gone. I get bummed when I see a big pile still there. Fortunately, at most places I've gone, the piles are much smaller. I've even restocked a few places.

Every once and a while, I see people outside reading the mag as they wait for a table at Honey's. That's an amazing feeling.

I understand why people like the Internet - you can instantly see what people are reading and appreciating. With print, it's really hard to tell. But I've walked into places and people have told me they have already seen the mag, or they've heard about it. I've received a lot of emails and the website is getting a few hundred hits per day.

There is a buzz about the mag. That's cool. But it will take a while before we have the word-of-mouth and recognition of the existing publications.

So far, I think we are achieving our goals. We will grow from here.